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LESCO Helpline Number 2025 – Contact & Complaint Process
If you’re a LESCO customer, knowing how to reach their helpline can be incredibly useful. Whether you’re dealing with a power outage, billing issue, or any other electricity-related concern, the LESCO Helpline provides a quick way to file complaints and track their resolution. Below, you’ll find all the details on how to contact LESCO and effectively use their support services.
LESCO Helpline Contact Information
| Service | Contact Number |
|---|---|
| Helpline | 042-111000118 |
| Toll-Free Number | 0800-00118 |
| SMS Complaint | 8118 |
| WhatsApp Support | 0320-0520888 |
Why You Should Know How to Use the LESCO Helpline
When facing issues with your electricity supply, the first step should be to contact the LESCO Helpline. Understanding how to report complaints can save you time and frustration. Whether it’s a sudden power outage or an incorrect bill, LESCO offers multiple ways to seek assistance.
When you file a complaint, you receive a unique tracking number that allows you to monitor its status. This ensures transparency and efficiency in resolving your issue. Additionally, avoid paying any unauthorized fees apart from your official LESCO bill to prevent delays or fraud.
How to File a Complaint via the LESCO Helpline
Filing a complaint with LESCO is a straightforward process. Simply follow these steps:
- Call the LESCO helpline at 042-111000118 or the toll-free number 0800-00118.
- Provide details about your issue, such as your account number and the nature of the complaint.
- LESCO representatives will register your complaint and give you a tracking number.
- You will receive an SMS or email confirmation with updates on your complaint status.
For urgent issues like power failures or meter faults, calling the helpline is the fastest way to get assistance.
Filing a Complaint Online
Apart from phone support, LESCO also offers an online complaint system for added convenience. Here’s how you can use it:
- Visit the official LESCO website.
- Navigate to the complaint section and fill out the online complaint form.
- Enter your account number, service ID, and a description of the issue.
- Submit the form and wait for confirmation via email or SMS.
An officer will be assigned to address your complaint, ensuring a swift resolution. The online system is faster and more efficient than visiting a LESCO office in person.
Conclusion
The LESCO Helpline is the easiest way to report electricity-related problems. Whether you choose to call, send an SMS, or use the online complaint system, knowing the correct process can save you time and effort. Always keep your complaint tracking number to follow up on the status of your request for quicker resolution.
Frequently Asked Questions (FAQs)
1. What is the quickest way to file a complaint with LESCO?
The fastest way is to call the LESCO Helpline (042-111000118) or submit an online complaint through their website.
2. Can I track my complaint after filing it?
Yes, after registering a complaint, LESCO provides a tracking number that allows you to check the progress of your request.
3. Is there a fee for filing a complaint?
No, filing a complaint with LESCO is completely free. Avoid paying any unauthorized charges.
4. How long does LESCO take to resolve a complaint?
Resolution time varies depending on the issue. Power outages are typically addressed within hours, while billing or meter-related issues may take a few days.